20% off Storewide + Receive redemption voucher for 20% of purchase value* | T&Cs Here

Terms & Conditions

  • 1. Key Terms & Conditions of Purchase Summary

    1. Stocked product is subject to a 20% order cancellation fee.
    2. Non-stock, custom, bespoke products is subject to a 55% order cancellation fee.
    3. Floorstock items are non-refundable.
    4. Availability is as of Quote date. Items not reserved until deposit paid.
    5. Final payment for items is required to secure delivery.
    6. Delivery timelines are best estimates and may be subject to variability.
  • 2. Acknowledgement and Acceptance

    Saveba Pty Ltd (NZBN: 9429047396241) trading as Coco Republic (Coco Republic) owns the websites including those at www.cocorepublic.co.nz(Websites). These Terms and Conditions given use of the (Terms). 

    By accepting these Terms or using the Websites, you represent and acknowledge that you are over 18 years old and you have read and understood them and agree to be bound by these Terms.

    If you are purchasing items through the Websites, you agree that these Terms apply to each order you place.

    If you are entering into these Terms on behalf of another entity, you do so representing that you have the authority to bind that entity to these Terms. If you do not have the authority or do not agree to these Terms, you are not permitted to use the Websites or services.

    The Terms may be updated by us from time to time. If we make any material changes to the Terms we will notify you. Your continued use of the services and Websites will amount to acceptance of any updated Terms. 

  • 3. Using the Websites

    All our users are responsible and legally liable for their activity, behaviour, use of and conduct on the Coco Republic websites. 

  • 4. Online & In-Store Orders

    a) Full Payment for products must be made at the time of purchase.
    Coco Republic reserves the right to decline or accept orders made through the Coco Republic Website, and from time to time, Coco Republic may need to restrict the quantity of specific goods.

    b) Occasionally, certain goods may be out of stock or be subject to long lead times. The estimated lead-times are an approximation only and are subject to change. If we are unable to fulfil your order, we will either refund you the price of the goods or provide you with a credit  in the form of a Coco Republic Gift Card (whichever you decide). 

    c) Delivery and installation fees will depend on where your order is being delivered, the size of the package and the weight. Products bought online can only be delivered within New Zealand. It is the customer’s responsibility to ensure that the correct delivery address, contact number(s) and email address are provided to Coco Republic. The Customer must inform Coco Republic of any issues, difficulties or specific requirements associated with the delivery of the products and must ensure that the item ordered is capable of delivery such as through doorways and up stairs (for example).

    d) Someone aged over 18 must be present and able to accept the delivery at the delivery address supplied by the customer. Coco Republic reserves the right to nominate the day of delivery of the Goods, which will be performed within a mutually agreed timeframe, and all reasonable endeavours will be made to ensure this occurs. Unforeseeable circumstances may impact delivery within the agreed timeframe.

    e) Cancellations or changes to delivery times by the customer within forty-eight (48) hours prior to the arranged delivery time will incur a minimum cancellation fee of one hundred and twenty dollars ($120.00) inclusive of GST.

    f) Delivery of Goods:

    Once your items are available for delivery, we will contact you to arrange final payment and arrange a delivery date and time.

    If you are unable to accept delivery within 14 days from the date we first notify you your goods are ready for delivery, a storage fee of $500  (inclusive of GST) per week will be payable until delivery is arranged for the goods. Storage fees will be incurred on a weekly basis until delivery has been completed. Your order will not be redelivered until any storage fees are paid prior to  final delivery.

    Delivery will only be made to the person authorised under the customer account, unless agreed otherwise with Coco Republic prior to delivery. Any person who accepts delivery of the goods at the delivery address must be 18 years or over and able to accept delivery.

    If there is no one available to accept delivery on the pre-arranged delivery date or you cancel within 48 hours of your scheduled delivery date, you will be charged for the pre-arranged delivery costs, re-delivery costs and incur a $50 administration fee.

    g) Risk and liability in goods passes to you at the time of delivery of the Goods to your nominated address.

    h) Regional customers must nominate their own transport carrier and pay all associated charges and insurances direct to that carrier. Collection of Goods must be coordinated in advance with a minimum of forty-eight (48) hours notice including final payment in full.

    i) We use standard encryption to keep your personal information secure throughout the payment process. We do not store your credit card or bank information. We will not be liable for any damages or losses caused if a member’s card is used fraudulently.

    j) All online purchases are subject to Coco Republic’s Cancelations, Returns & Refunds Policy

  • 5. Pricing 

    All prices listed on the website are in New Zealand Dollars unless otherwise specified.

    b) All prices on the website include all applicable taxes unless otherwise specified.

    c) All prices on the Coco Republic website are subject to change without notice.

    d) Prices for items on your order are fixed once your order has been confirmed, Subsequent price changes either up or down will not be retroactively applied to confirmed orders. 

    e) You agree to pay delivery charges as they are calculated and listed in the order confirmation at the time of purchase

    a) Where a product listing shows pricing with a cross-line through, that pricing refers to a previous selling price, a recommended retail price (RRP)

  • 6. Coco Republic Gift Card | Terms and Conditions 

    6.1 General

    These Coco Republic Gift Card Terms and Conditions (Terms) apply to the purchase and use of Coco Republic’s Gift Cards (Gift Card) and are in addition to our Terms and Conditions set out here. Your purchase, activation, use or attempted use of a Gift Card constitutes your acceptance of these Terms.

    If you are purchasing a Gift Card as a gift for another person, you should ensure that person is aware of these Terms including the expiry date of the Gift Card.

    6.2 Purchase / Activation of Gift Cards

    Gift Cards are available for purchase from any Coco Republic showroom. For Coco Republic showroom locations please refer here

    When you purchase a Gift Card, you nominate the amount you want to put on the card (must be a minimum of $50.00) and pay that amount by any means other than by another Gift Card.

    Coco Republic will also collect personal information about you or the recipient of the Gift Card and create an account in the name of the cardholder which will be linked to the unique reference number of the card. The information we collect will include the cardholder’s name, email, address and contact number. Please refer to our Privacy Policy here  in relation to how we collect, use, handle and disclose your personal information. 

    Once payment has been accepted, the Gift Card will take 1-3 working days to be activated. Until activation, the Gift Card cannot be used for any transactions. The Gift Card will be valid for thirty six (36) months from the date of purchase. 

    6.3 Using the Gift Card

    Gift Cards may be used to purchase goods at any Coco Republic showroom in Australia. At this time Gift Cards cannot be used to purchase goods throughout our website or any of our associated brands. To redeem your Gift Card, please present the card at the time of purchase in the showroom. Please note:

    If your Gift Card exceeds the total amount of your order, the remaining balance will be automatically updated on your Gift Card;

    If your order exceeds the value of the Gift Card, you must pay the remaining balance of your total order amount by an alternative form of payment (if you have existing store credit, this may be used). 

    You cannot exchange a Gift Card or part of it for cash.

    6.4 Refunds and Credit Notes

    Any refund or credit note provided by Coco Republic, will be provided with a Gift Card at the comparable value. For item(s) paid by both Gift Card and credit card, any refund will be credited to the credit card used for the original transaction up to the amount of your initial card payment and the remaining amount will be refunded with a Gift Card at the remaining amount, or otherwise as required by law.

    Gift Cards cannot be returned or exchanged for cash, nor can Gift Card balances be transferred to a new Gift Card.

    6.5 Cancellation / Expiry of Gift Cards

    Unless otherwise indicated, Gift Cards purchased in-store are valid thirty six (36) months after their date of purchase. 

    Any balance remaining on a Gift Card after its expiry will be forfeited and will automatically become the property of Coco Republic.

    Gift Cards cannot be re-loaded or topped-up with additional credit. Once a Gift Card reaches a zero balance, that card will expire. 

    Coco Republic may cancel a Gift Card for any reason, at any time without notice. If so, a refund or a replacement Gift Card of equivalent value maybe offered unless fraud is reasonably suspected in relation to the Gift Card. 

    The Gift Card remains the property of Coco Republic.

    Gift Cards are the sole responsibility of the purchaser and recipient. Coco Republic is not responsible for lost, stolen or damaged cards or unauthorised use.

    6.6 Enquiries



    For all enquiries related to Gift Cards please contact the concierge team as per below.

    Coco Republic Concierge
    Phone:   0800 262 673
    Email:    concierge@cocorepublic.co.nz
    Post:    Coco Republic, Shop M118, Westfield Newmarket, 277 – 309 Broadway, Newmarket 1141, New Zealand

  • 7. Warranties

    Our Goods come with guarantees that cannot be excluded under the New Zealand Consumer Law

    7.1 Consumer

    The following only applies if you are a “Consumer” as defined in Section (2) of the New Zealand ConsumerLaw. It may not apply in your particular case.

    7.2 Consumer Guarantees

    Our Goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

    7.3 Damaged Items

    When an item is delivered it is required that the item is inspected by the customer. Any visible damage to the items needs to be identified to the delivery driver at time of receipt. If the item is received in packaging, if any damage is noted, this needs to be reported to Coco Republic within 48 hours of delivery. If Coco Republic is not notified within the required 48 hours of delivery, then Coco Republic is not able to take any responsibility for the damage. To notify please contact our Concierge Care team on 0800 262 673 or email concierge@cocorepublic.co.nz

    7.4 Additional Warranties

    7.4.1 Some goods you purchase from us may come with the additional warranties below. These are in addition to the other rights and remedies available to you under the New Zealand Consumer Law.

    7.4.2  These additional warranties are offered by Coco Republic having regard to the nature, design and features of the goods. For example, if the goods are of a rustic or organic nature, then surface details may vary from imagery and display models. Where natural materials are used in the manufacturing process or are handmade, minor variations will occur from piece to piece. Such variations as a result of the nature of the goods are not considered defects under this warranty.

    7.4.3 Any additional warranties below do not apply to:

    7.4.3.1 defects or damage resulting
    from negligence, abuse or misuse, including (but not limited to) inadequate or improper maintenance, exposure to water, direct sunlight, salt air, chemicals, accidents, any use for which the product was not designed nor does it cover ordinary wear-and-tear;

    7.4.3.2 the fabric or leather coverings or goods or furniture or cane/wicker furniture (unless the terms of sale expressly say so);

    7.4.3.3 any failure by you to follow the Coco Republic Care Instructions or manufacturer’s instructions or specifications; care instructions can be found here

    7.4.3.4 if a product is relocated from its original delivery location by transporters not approved by Coco Republic or the relocation caused damage due to improper packaging and transporting;

    7.4.3.5 any furniture which has been exposed to Extreme Use (Extreme Use is damage caused by more than ‘normal wear and tear;’ or spills such as acid, solvents, dyes, or other corrosive materials, ink, paint or body fluids; moisture of any kind, improper cleaning techniques or placing furniture outdoors, in close proximity to heat or in direct sunlight);

    7.4.3.6  any work or installation carried out on the item by a contractor or third party not approved in writing by Coco Republic.

    7.5 Other Manufacturer’s Warranties

    If a separate or additional manufacturer’s Warranty applies, then Coco Republic will advise you of its details.

    7.6 Manufacturers’ warranties

    The following warranties will be available to the relevant goods purchased from Coco Republic, unless the description of the good or product specifies otherwise.

    These words have the following meaning in the table below.

    “Commercial Use Furniture” means furniture for business, commercial, industrial, hospitality or any non-residential purpose or use.

    “Furniture” includes furniture used for personal, domestic or household use or consumption but excludes Commercial Use Furniture.

    “Ex-Rental Stock” means certain goods which are second-hand, used or ex-rental.

    "Factory Second Stock” means certain goods that: (1) due to a fault or imperfection (e.g. cosmetic issues such as scratching or denting; (2) could be an ex display model or floor stock; and is sold at a reduced price.

    The same warranties and criteria in the table apply to the purchase of Ex-Rental Stock / Factory Second Stock, however, the warranty for Ex-Rental Stock / Factory Second Stock will be subject to implied guarantees as well as to the state of repair of the Ex-Rental Stock / Factory Second Stock item at the time of sale. The purchaser also acknowledges he or she has seen or examined the Ex-Rental Stock / Factory Second Stock prior to purchase or noted the description of the goods including the goods state of repair. Not all Ex-Rental Stock / Factory Second Stock will come with an Ex-Rental Stock / Factory Second Stock Warranty– this will depend on the condition of each item.

    “Structural Warranty” means a warranty relating only to the frame or internal structure of a product (and excludes any surface, decoration, fabric, cracks or finish of a product).

    Type of Warranty

    Period of warranty

    from date of purchase

    Further information
    Structural Warranty for Furniture5 years
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for outdoor Furniture2 years
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Applies where item is specifically stated to be outdoor furniture.
    Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for Lighting & Homewares1 year
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Does not apply to light globes.
    Exclusions in paragraph 7.4.3 above apply.
    Upholstery Items1 year(1 year for Ex-Rental Stock/ Factory Second Stock)Includes compression and expansion from polyurethane foam and feather inserts.Excludes change of mind for feather inserts.Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for Commercial Use Furniture2 years(1 year for Ex-Rental Stock/ Factory Second Stock)Only certain items within the Coco Republic range are suitable for commercial use. For this warranty to be valid, the relevant sales document must state that this Commercial Use Furniture warranty applies.

    7.7 Remedies & Solutions

    Coco Republic cannot give an exact timeframe by which a product will be repaired (if capable of repair) but will do so (if capable of repair) within a reasonable time.

    7.8 Remedies

    7.8.1  Certain legislation of the Consumer Guarantees Act 1993, imply guarantees and impose obligations upon Coco Republic, which cannot be excluded, restricted or modified. Where such statutory provisions apply to the extent which Coco Republic is entitled to do so, its liability shall be limited at its option to;
    (i) in the case of supply of Goods, the replacement of the Goods or supply of equivalent Goods; or
    (ii) the payment of the cost of replacing the Goods or acquiring equivalent Goods; or
    (iii) the payment of the cost of having the Goods repaired; or
    (iv) the repair of the Goods.

    7.8.2  Where such statutory provisions apply and to the extent to which Coco Republic is entitled to do so, its liability shall be limited at its option in the case of the supply of services, to:
    (i) the supply of the services again; or
    (ii) payment of the cost of having the services supplied again.

    7.9 To claim under any of the above Warranties

    7.9.1 To be entitled to claim under any of the above warranties you must:

    (i) Should a defect or imperfection appear in the item within the period specified in the table in paragraph 5 above, stop using the item immediately. To make a claim under this warranty you must, before the warranty period expires:

    (ii) call the Coco Republic Representative on the number available from any of our staff and provide the receipt or proof of purchase, details of what you consider the defect to be and the circumstances in which the defect appeared and all other relevant communications in respect of the Warranty claim or goods.

    (iii) be mindful that the reasonable expenses you incur in claiming under a Warranty will be borne by Coco Republic. You can claim these expenses providing you raise them at the first opportunity when you make a claim and by subsequently forwarding to Coco Republic all invoices reflecting such expenses within seven (7) days.

    (iv) We will then inspect and determine whether the item is defective and if, acting reasonably, we agree the item is defective and the warranty responds, we will provide the remedies identified in paragraph 6.5.1 above.

    7.10 If Purchaser is an Interior Designer

    7.10.1  Where the purchaser is an Interior Designer, the Interior Designer warrants to Coco Republic that they will not make any representation to their customer to the effect that the Interior Designer is an agent for Coco Republic. In addition, the Interior Designer will not offer any Warranty beyond that which already applies to the contract for sale between Coco Republic and the Interior Designer.

    7.10.2  If the purchaser is an Interior Designer, then the Interior Designer is responsible for payment of the goods, not their own customer.

  • 8. Your obligations when using the Coco Republic websites

    8.1 Trade Marks and Copyright

    a) “Coco Republic”, “Coco Republic Furniture” and "Republic Furniture" are the trading names for Saveba Pty Ltd. All references to Coco Republic include a reference to all of its related entities, authorised licensees and agents.

    b)  “Coco Republic Trade Marks” means all trade marks (whether or not they are registered) and trading names belonging to Coco Republic.

    c) Under New Zealand and international law, the material on our website, including all  pages, graphics and services, is subject to copyright. You must not:

    i) unlawfully use any of our copyright material;

    ii) pass off content from our site as your own - this includes the practice of 'framing' our site within another site as well as copying and re-using parts of the site or;

    iii) use the Coco Republic Trade Marks without our prior written consent.

    8.2 Unacceptable content

    a) To ensure that using the Coco Republic websites is a pleasant experience for everyone, you are prohibited from posting or uploading any material on the website that:

          i.     violates any laws or is false or misleading;

         ii.      is threatening, abusive, defamatory, obscene or indecent;

        iii.      infringes any third-party rights including copyright, trade marks or other intellectual property rights;

        iv.      distributes viruses or any other technologies that may harm the Coco Republic websites, the interests or property of Coco Republic users;

         v.      imposes an unreasonable load on our infrastructure or interferes with the proper working of the Websites;

        vi.      copies, modifies, or distributes any other person's content without their consent;

       vii.      uses any robot, spider, scraper or other automated means to access the Coco Republic websites and collect content for any purpose without our express written permission;

      viii.       harvests or otherwise collects information about others, including email addresses, without their consent;

        ix.      bypasses measures used to prevent or restrict access to the Websites. 

    8.3 Comments and content

    Coco Republic invites you to engage in vibrant and lively discussions in our comments section(s). However, there are limits to acceptable communication and we require that discussion and comments posted by users on the Coco Republic websites are constructive and civilised. Coco Republic has the right (in its sole discretion) to pre-screen, review, flag, filter, modify, refuse or remove any or all content from the Websites. If you find any content that is objectionable please contact the Coco Republic Privacy Officer, whose details are listed below.  

    8.4 User generated content

    If you upload content, you agree to

    (a) include attributions including the author and source where required by law to do so, and confirm that you have obtained the necessary rights to use the material in the way in which it is being used;

    (b) indemnify us against all liability claims or proceedings whatsoever arising from the publication of such Content in relation to defamation, breach of copyright, infringement of trade marks or names of publication titles, unfair competition, trade practices, royalties, violation of rights or privacy;

    (c) warrant that the Content complies with all relevant laws and regulations and that its publication will not give rise to any rights against or liabilities to us, our business partners and in particular that nothing included in relation to content posted on the Coco Republic websites is capable of a breach of the New Zealand Consumer Law.
    If you post materials to or links from the Websites that infringe any third party rights, you will indemnify Coco Republic against any loss, liability, damage, cost (including Coco Republic’s reasonable legal costs) or expense arising out of or in connection with any failure on your part to obtain any necessary rights, consents, licenses or permissions or your conduct on the Websites. 

    8.5 Copyright Assignment

    You agree to assign copyright in all original content that you post on the Websites to Coco Republic and its partners, and agree to formally record such assignments when required.  Coco Republic and its partners retain the copyright on all content, design and artwork produced for the Websites.

    8.6 Consent

    If you upload photographs, audio or video recordings of yourself, you consent to give Coco Republic and our partners the right to use these photographs and recordings in the production of the Websites. You will further allow Coco Republic and our partners the right to use or reproduce your likeness in whole or in part for publicity or broadcast purposes as they reasonably see fit. 

  • 9. Privacy

    In order for you to receive the full benefit of our goods and services, we will need to collect and use your personal information. Our policy regarding the collection, handling and use of personal information is set out in our Privacy Policy which you accept by using the Websites. To read our privacy policy click here 

    Contacting our Privacy Officer

    Privacy Officer
    Coco Republic
    Shop M118, Westfield Newmarket, 277 – 309 Broadway Newmarket 1141, New Zealand
    Phone:  0800 262 673 
    Email:    concierge@cocorepublic.co.nz

  • 10. Disclaimers

    10.1 General

    (a) Neither Coco Republic nor its partners, representatives and associated agents are liable to you or any third party for any loss in connection with the use of the Websites. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
    (b) You use the Websites at your own risk.
    (c) Neither Coco Republic nor its related companies represent or warrant:
            (i) that your use of the Coco Republic websites will meet your requirements;
            (ii) that your use will be uninterrupted, timely, secure or free from error;
            (iii) the accuracy of any information obtained by you as a result of your use of the Coco Republic websites, and
            (iv) that defects in the operation or functionality of any part of the Coco Republic websites will be corrected.
    (d) Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or other device or loss of data that result from the download of any such material.
    (e) Coco Republic excludes all warranties and conditions of any kind whether express or implied to the fullest extent permitted by law.  

  • 11. Lay-by Order Terms & Conditions 

    11.1      Orders will be processed after the first lay-by instalment has been paid.

         a. The first (1st) instalment is equal to fifty-five percent (55%) of the total order value inclusive of GST and is required at the point of sale.

         b. The remaining two (2) instalments can be paid by either;

              i. Paying the second (2nd) instalment by an agreed date followed by a third (3rd) and final instalment prior to confirmation of delivery booking, or alternatively;

              ii. Paying the total balance prior to confirmation of the delivery booking.

    11.2  Electronic Funds Transfers (EFT) require approximately two (2) business days before funds are cleared and the payment is confirmed as having been received.

    11.3  The estimated lead-time is an approximation only and is subject to change.

    11.4  Delivery and installation fees will depend on where your order is being delivered, the size of the goods and the weight. It is the customer’s responsibility to ensure that the correct delivery address, contact number(s) and email address are provided to Coco Republic. The Customer must inform Coco Republic of any issues, difficulties or specific requirements associated with the delivery of the products and must ensure that the item ordered is capable of delivery such as through doorways and upstairs (for example).

    11.5  Delivery and installation fees are based on reasonable access being provided at the delivery address. In the event that reasonable access has not been provided additional charges will be incurred and payable at, or before, the time of delivery.

    11.6  Coco Republic reserves the right to nominate the day of delivery of the Goods, which will be performed at a mutually agreed time, and all reasonable endeavours will be made to ensure this occurs.

    11.7  Cancellations or changes to delivery times within forty-eight (48) hours prior to the arranged delivery time will incur a minimum cancellation fee of one hundred and ten dollars ($110.00) inclusive of GST.

    11.8  If Goods are not delivered or collected within two (2) weeks after arrival at the warehouse, any outstanding balance is to be paid in full immediately. Storage fee charges (at current market rate) will commence thirty (30) days after arrival at the warehouse if Goods have not been installed or collected prior to that time.

    11.9  Regional Customers must nominate their own transport carrier and pay all associated charges and insurances direct to that carrier. Collection of Goods must be coordinated in advance with a minimum of forty-eight (48) hours notice including final payment in full. Refer to Section 2. whereby EFT payments are not acknowledged until such time as the funds have been cleared, therefore payment would be required more than forty-eight (48) hours prior to the collection of the Goods to allow for this time delay with EFT payments. All Goods will be assessed in line with standard Quality Control procedures prior to collection, after which point the onus rests with the Customer and their carrier.

    11.10  All lay-by orders are subject to the Coco Republic Cancelations, Returns & Refunds Policy

    11.11 Any failure by the Customer to make the payments required by the due date or if the goods are no longer available for reasons outside Coco Republic’s control will entitle Coco Republic to cancel this lay-by agreement. In the case where the Customer has failed to make payment any monies already paid are forfeited to Coco Republic. In the case where the goods are no longer available for reasons outside of Coco Republic’s control the Customer will be refunded in full in relation to those goods.

  • 12. Returns and Refunds

    11.1 Coco Republic is bound by Consumer Guarantees Act 1993, and will process all returns and refunds in line with these laws.

    Please choose carefully as we do not refund or exchange if you change your mind or make a wrong selection. Once your order is confirmed, meaning you have either paid in full or made your first lay-by instalment, the order can no longer be cancelled. If you cancel your order you agree to the following:


    (a) In the case of a stocked item product, which is a product that has not been customised, you will be refunded in full for the value of the product less a 20% restocking fee to cover Coco Republic’s administrative costs and expenses incurred in handling and cancelling the order

    (b) In the case of a customised product which is any item that has been tailored specifically for you as a Customer, you will forfeit the full amount of your 55% 1st lay-by payment

    (c) You will have no further claim to the cancelled product

    Coco Republic does not allow cancellations of orders, returns, refunds or exchanges on ex-rental product, clearance product or floor stock product if you change your mind. All ex-rental and floor stock products are bought in the condition they are displayed in and the Customer will be asked to sign a waiver at time of sale confirming the customer is aware no refund or exchange will be provided based on change of mind.

    It is the Customers responsibility to ensure that there is reasonable access to allow the goods to be delivered. If the goods are unable to be delivered due to access, the above fees depending on whether the product was customised or not will be charged in addition to the actual cost of delivery and collection of the product. If you require an onsite access check to be performed prior to delivery this can be arranged for a fee. If an on-site access check has been performed by Coco Republic that confirmed sufficient access and the product is still unable to be delivered due to access, Coco Republic will refund the products affected in full unless there was a change to the access since the access check was performed.

  • 13. Lead Times

    Lead times are estimated only and may vary due to the bespoke nature and production time of these goods.

  • 14. Third party websites

    Our websites may link to third party websites which are not owned or operated by Coco Republic. We are not responsible for the content on, and the terms and conditions pertaining to, these external sites. We recommend that you investigate these sites own terms and conditions. 

  • 15. Choice of Law/Forum

    These Terms are governed by and construed in accordance with the laws of the state of New Zealand. 

  • 16. Enquiries

    For all enquiries related to your order, including delivery, lay-by or product support matters please contact the concierge team as per below.

    Coco Republic Concierge
    Phone:  0800 262 673
    Email:    concierge@cocorepublic.co.nz Post:    Shop M118, Westfield Newmarket, 277 – 309 Broadway Newmarket 1141, New Zealand

    Last updated on 18 January 2022

  • 17. Trade Clients

    *Not valid in conjunction with any other offer.

    This promotion is valid for trade clients only – this offer is applicable to pre-existing trade clients approved by Coco Republic – trade discount does not apply to non-trade clients.
    Promotional discount not valid on delivery charges, gift cards, interior design services, Timothy Oulton, Antiques Collection and clearance items.
    Offer is subject to availability and while stocks last.
    Coco Republic’s standard terms and conditions apply to this promotion.
    Discount applied to the recommended retail price for full-price products only.
    To qualify for the Spend and Save promotion, total spend must be made in one transaction.
    Coco Republic reserves its right to vary, amend and/or cancel this offer during the promotional period. 


Promotions

  • 20% Off Storewide Plus receive a Coco Republic Redemption Voucher for 20% of your purchase value* ​

    *20% Off Storewide Plus receive a Coco Republic Redemption Voucher for 20% of your purchase value (Promotion) is applied to the recommended retail price (RRP) for full-price furniture and homewares. This promotion is only valid on full-price furniture and homewares (Promotional Items). Promotion is not valid in conjunction with any other offer. To qualify for this Promotional discount payment must be made in full at time of placing your order. Promotion is not valid on new collection, delivery charges, gift cards, interior design services, clearance products, custom fabrics and bespoke products. The 20% store credit redemption voucher (Redemption Voucher) will be calculated based on 20% of your total spend after the 20% storewide discount has been applied in the one Transaction minus any delivery charges, gift cards, clearance items and interior design services purchased in the same transactions. The Redemption Voucher will be issued to the registered email address on the Transaction within fourteen (14) business days from the date of Transaction. Redemption Voucher cannot be used in the same Transaction. Limit of one (1) Redemption Voucher per customer per Transaction. The Redemption Voucher is not refundable or exchangeable and must be redeemed in-store only (not redeemable online) within three (3) months of the issue date. Once issued the voucher is the sole responsibility of the Customer, Coco Republic will not be responsible for any lost, stolen, damaged or misplaced store credit. Coco Republic’s standard terms and conditions apply to this promotion. Coco Republic reserves its rights to vary, amend and/or cancel this offer during the promotional period. Offer valid for a limited time – Promotion commences Monday 18th March 2024 at 12:00AM AEDT and expires on Sunday 24th March 2024 at 11:59PM AEDT (Promotional Period). Offer is subject to availability and while stocks last. Coco Republic’s standard terms and conditions apply to this Promotion. Coco Republic reserves its right to vary, amend and/or cancel this offer during the Promotional Period. Available in Australia and New Zealand only.

  • Trade – Plus receive a Coco Republic Redemption Voucher for 10% of your purchase value** ​

    **The 10% store credit redemption voucher (Redemption Voucher) will be calculated based on 10% of your total spend after the 30% trade discount has been applied in the one Transaction minus any delivery charges, gift cards, clearance items and interior design services purchased in the same transactions. Promotion is not valid in conjunction with any other offer except the 30% trade discount. To qualify for this Promotional discount payment must be made in full at time of placing your order. Promotion is not valid on new collection, delivery charges, gift cards, interior design services, clearance products, custom fabrics and bespoke products. The Redemption Voucher will be issued to the registered email address on the Transaction within seven (7) business days from the date of Transaction. Redemption Voucher cannot be used in the same Transaction. Limit of one (1) Redemption Voucher per customer per Transaction. The Redemption Voucher is not refundable or exchangeable and must be redeemed in-store only (not redeemable online) within three (3) months of the issue date. Once issued the voucher is the sole responsibility of the Customer, Coco Republic will not be responsible for any lost, stolen, damaged or misplaced store credit. Coco Republic’s standard terms and conditions apply to this promotion. Coco Republic reserves its rights to vary, amend and/or cancel this offer during the promotional period.Offer valid for a limited time – Promotion commences Monday 18th March 2024 at 12:00AM AEDT and expires on Sunday 24th March 2024 at 11:59PM AEDT (Promotional Period). Offer is subject to availability and while stocks last. Coco Republic’s standard terms and conditions apply to this Promotion. Coco Republic reserves its right to vary, amend and/or cancel this offer during the Promotional Period. Available in Australia and New Zealand only.

  • 20% Off Storewide when you purchase an interior design service^ 

    ^20% Off Storewide (Promotion) is applied to the recommended retail price (RRP) for full price furniture. This promotion is only valid on full price furniture (Promotional Items). Promotion is not valid in conjunction with any other offer. To qualify for this Promotional discount you must have purchased an interior design package or bespoke interior design package (skus 695264 or 695260) during the promotional period andpayment must be made in full at time of placing your order and Promotion is not valid on new collection, delivery charges, gift cards, interior design services, clearance products, and bespoke products. Offer valid for a limited time – promotion commences Monday 18th March 2024 at 12:00AM AEDT and expires on Sunday 31st March 2024 at 11:59PM AEDT (Promotional Period). Offer is subject to availability and while stocks last. Coco Republic’s standard terms and conditions apply to this Promotion. Coco Republic reserves its right to vary, amend and/or cancel this offer during the Promotional Period.  

  • 20% Off* for First Time Customers

    *Not valid in conjunction with any other promotion. The 20% off discount is applied to the recommended retail price for full-priced products that you first purchase in one purchase after signing up become a Coco Club Member(Promotion). This Promotion is valid for new Coco Club Member orders only. To qualify for this offer you must sign-up to become a Coco Club Member via the Coco Republic website or in-store. To qualify for this Promotion, payment must be made in full at time of purchase. Promotion is not valid in conjunction with any other offer. The Promotion is not valid on delivery charges, gift cards, new collection, clearance items, interior design services, custom fabric and bespoke products. Offer is subject to availability and while stocks last. Coco Republic’s standard terms and conditions apply to this promotion. Coco Republic reserves its right to vary, amend and/or cancel this offer during the promotional period. Available in Australia and New Zealand only.


Competitions

Zurich Giveaway Competition 2023

  • 1. Conditions of Entry

    1. Zurich Giveaway Competition 2023 (the Promotion) is offered by the Promoter, Saveba Pty Ltd trading as Coco Republic located at 24-32 O’Riordan Street, Alexandria NSW 2015 (Promoter).
    2. This competition is open to all Australian and New Zealand residents. Directors, management, employees, officers, and contracts (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Entrants must be 18 years and over.
    3. The competition commences on 13th October 2023 at 6PM and concludes on 11:59PM 27th October 2023 at 11:59PM (Promotional Period). All times are AEDT.
    4. If you enter the Promotion, you (Entrant) will be deemed to have accepted these Terms and Conditions.
  • 2. How to Enter

    1. To enter, participants must during the Promotional Period must:
    2. Like the Competition Post on Coco Republic’s Instagram page; and
    3. Tag Two (2) friends in the Competition Post on Coco Republic’s Instagram page; and
    4. Follow @cocorepublic social media account on Instagram.
    5. The winner will be drawn on 30th October 2023 at 5PM at the Promoter’s office and contacted within 24 hours.
    6. Winner will be notified by Instagram Direct Message.
    7. If the prize is not claimed by 9AM on 10th November 2023, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct further judging at 12PM on 13th November 2022 at the same location as the original judging as are necessary to distribute the prize.
    8. If any redrawn prize is not claimed by 9AM on 27th November 2023, the prize will be forfeited.
    9. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 3. Prize

    1. The award to the one (1) winner is the Coco Republic Zurich Occasional Chair in Cocoa Velvet. The value of the prize is $1,895 AUD (Prize).
    2. If the Prize is unavailable, the Promoter reserve the right to substitute the Prize with a prize of equal value, in its sole discretion.
    3. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
    4. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 4. Who Can Enter

    1. Entry is open to anyone over the age of 18 who is an Australian or Auckland resident except employees and immediate families of the Promoter and their associated companies and agencies. Immediate family includes the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.
    2. Entrants must be 18 years of age or older as at the date of entry in order to be eligible to enter the competition.
    3. The Promoter reserves the right to request winners to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity or proof of registration ownership in order to claim a prize. Proof of identification, residency and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  • 5. Winner

    1. The Promotion is a game of chance. The winner will be drawn randomly and notified as per the terms of the Promotion and notified by Instagram Direct Message.
    2. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
    3. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 6. General

    1. To the extent of any inconsistency between these Terms and Conditions and any other reference to the Promotion, these Terms and Conditions with prevail.
    2. The Promoter reserves the right to, at its sole direction and without notice, to amend these Terms and Conditions and disqualify any individual who has breached these Terms and Condition or otherwise interfered with the proper conduct of the Promotion.
    3. These Terms and Conditions are governed by the laws of the State of New South Wales.
    4. Except for liability that cannot be excluded by law, the Promoter accepts no liability for any event, circumstances, loss, or expense arising from the Promotion.
    5. The Promoter reserves its rights to recover damages or other compensation from any person who breaches these Terms and Conditions.
  • 7. Privacy

      1. The Promoter collects entrants' personal information to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws (defined by the Privacy Act 1988 (Cth)) and the Promoter’s Privacy Policy, which can be viewed at https://www.cocorepublic.com.au/privacy-policy. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.

Foxy Round Side Table Giveaway 2023

  • 1. Conditions of Entry

    1. Foxy Round Side Table Giveaway Competition 2023 (the Promotion) is offered by the Promoter, Saveba Pty Ltd trading as Coco Republic located at 24-32 O’Riordan Street, Alexandria NSW 2015 (Promoter).
    2. This competition is open to all Australian residents. Directors, management, employees, officers, and contracts (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Entrants must be 18 years and over.
    3. The competition commences on 26th October 2023 at 4PM and concludes on 7PM 26th October 2023(Promotional Period). All times are AEDT.
    4. If you enter the Promotion, you (Entrant) will be deemed to have accepted these Terms and Conditions.
  • 2. How to Enter

      1. To enter, participants must during the Promotional Period must:
      2. Attend Coco Republic’s Richmond Trade Event on the 26th October 2023.
      3. Scan the QR code and
      4. The winner will be drawn on 30th October 2023 at 5PM at the Promoter’s office and contacted within 24 hours.
      5. Winner will be notified by Email.
      6. If the prize is not claimed by 9AM on 10th November 2023, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct further judging at 12PM on 13th November 2023 at the same location as the original judging as are necessary to distribute the prize.
      7. If any redrawn prize is not claimed by 9AM on 27th November 2023, the prize will be forfeited.
      8. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 3. Prize

    1. The award to the one (1) winner is the Coco Republic Foxy Round Side Table in Antique Silver. The value of the prize is $995 AUD (Prize).
    2. If the Prize is unavailable, the Promoter reserve the right to substitute the Prize with a prize of equal value, in its sole discretion.
    3. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
    4. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 4. Who Can Enter

    1. Entry is open to anyone over the age of 18 who is an Australian resident except employees and immediate families of the Promoter and their associated companies and agencies. Immediate family includes the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.
    2. Entrants must be 18 years of age or older as at the date of entry in order to be eligible to enter the competition.
    3. The Promoter reserves the right to request winners to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity or proof of registration ownership in order to claim a prize. Proof of identification, residency and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  • 5. Winner

    1. The Promotion is a game of chance. The winner will be drawn randomly and notified as per the terms of the Promotion and notified by Email.
    2. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
    3. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 6. General

    1. To the extent of any inconsistency between these Terms and Conditions and any other reference to the Promotion, these Terms and Conditions with prevail.
    2. The Promoter reserves the right to, at its sole direction and without notice, to amend these Terms and Conditions and disqualify any individual who has breached these Terms and Condition or otherwise interfered with the proper conduct of the Promotion.
    3. These Terms and Conditions are governed by the laws of the State of New South Wales.
    4. Except for liability that cannot be excluded by law, the Promoter accepts no liability for any event, circumstances, loss, or expense arising from the Promotion.
    5. The Promoter reserves its rights to recover damages or other compensation from any person who breaches these Terms and Conditions.
  • 7. Privacy

      1. The Promoter collects entrants' personal information to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws (defined by the Privacy Act 1988 (Cth)) and the Promoter’s Privacy Policy, which can be viewed at https://www.cocorepublic.com.au/privacy-policy. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.

    Competitions

    Intriguing Objet d’Art Competition 2022

    • Extra 10%

      ^Extra 10% promotional discount (Additional Discount) only applies when the Promotion is applied. 
      Additional Discount offer is valid  for a limited time – promotion commences Saturday 22nd April at 12:00AM AEST and expires on Tuesday 25th April 2023 at 11:59PM AEST. 
      The Additional Discount is only applied after the initial Promotion price is calculated.

    • Free Metro Delivery

      Free Metro Delivery applies to orders made online or instore, is available for a limited time only, and only applies to metro postcodes as defined here:

      0600 0602 0604 0610 0612 0614 0618 0620
      0622 0624 0626 0627 0629 0630 0632 0772
      0792 0810 0873 0874 0920 0930 0931 0932
      0972 0973 0974 0975 0981 0982 0983 0984
      0985 0986 0994 1010 1011 1021 1022 1023
      1024 1026 1041 1042 1050 1051 1060 1061
      1062 1071 1072 1081 2014 2246 2576 2578
      2579 2580 2585 2679 2683 2684 3289 3983

      Free Metro Delivery is not available to suburbs and postcodes outside of this defined metro area.

    • 1. Conditions of Entry

      1. The Intriguing Objet d’Art Competition 2022 (the Promotion) is offered by the Promoter, Saveba Pty Ltd trading as Coco Republic (ABN 64 002 728 985) located at 24-32 O’Riordan Street, Alexandria NSW 2015 (Promoter).
      2. This competition is open to all Australian and New Zealand residents, who has a valid Instagram account. Entrants must be 18 years and over.
      3. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of agencies or companies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister of 1st cousin. 
      4. The competition commences on 17 May 2022 at 6PM and concludes on 31st May 2022 at 11:59PM (Promotional Period). All times are AEST.
      5. If you enter the Promotion, you (Entrant) will be deemed to have accepted these Terms and Conditions.
    • 2. How to Enter

      1. To enter, participants must during the Promotional Period :
        1. Like the Competition Post on Coco Republic’s Instagram page; and
        2. Tag one (1) friend in the Competition Post on Coco Republic’s Instagram page; and
        3. Follow @cocorepublic social media account on Instagram (Standard Entry); and
        4. For one (1) Bonus Entry, the Entrant can share the Competition Post in their Instagram Story and tag @cocorepublic during the Promotional Period (Bonus Entry).
        5. The Entrant
      2. The winner will be drawn on 1st June 2022 at 5PM at the Promoter’s office at 24 - 32 O'Riordan Street, Alexandria NSW 2015 and contacted within 24 hours.
      3. Winner will be notified by Instagram Direct Message.
      4. If the prize is not claimed by 9AM on 1st July 2022, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct a further draw at 12PM on 1st July 2022 at the same location as the original drawing as are necessary to distribute the prize.
      5. If any redrawn prize is not claimed by 9AM on 1st August 2022, the prize will be forfeited.
      6. All decisions by the Promoter are final and binding. No correspondence will be entered into.
    • 3. Prize

      1. The award to the one (1) winner is the Coco Republic Tribeca Marble Side Table - Calacatta Marble. The value of the prize is $2,145 AUD (Prize).
      2. If the Prize is unavailable, the Promoter reserve the right to substitute the Prize with a prize of equal value, in its sole discretion.
      3. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
      4. All decisions by the Promoter are final and binding. No correspondence will be entered into.
    • 4. Winner

      1. The Promotion is a game of chance. The winner will be drawn randomly and notified as per the terms of the Promotion and notified by Instagram Direct Message.
      2. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
      3. All decisions by the Promoter are final and binding. No correspondence will be entered into.
    • 5. General

      1. To the extent of any inconsistency between these Terms and Conditions and any other reference to the Promotion, these Terms and Conditions with prevail.
      2. The Promoter reserves the right to, at its sole direction and without notice, to amend these Terms and Conditions and disqualify any individual who has breached these Terms and Condition or otherwise interfered with the proper conduct of the Promotion.
      3. These Terms and Conditions are governed by the laws of the State of New South Wales.
      4. Except for liability that cannot be excluded by law, the Promoter accepts no liability for any event, circumstances, loss, or expense arising from the Promotion, including but not limited to direct or indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting of using the prize.
      5. The Promoter reserves its rights to recover damages or other compensation from any person who breaches these Terms and Conditions.
      6. While Instagram and Facebook may be used to advertise or promote the Promotion, Entrants acknowledge that the Promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram or Facebook and release Instagram and Facebook from all liability in relation to this Promotion.
      7. The promoter reserves the right to, at its sole discretion and without notice, to amend these Terms and Conditions.
    • 6. Privacy

        1. The Promoter collects entrants' personal information to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws (defined by the Privacy Act 1988 (Cth)) and the Promoter’s Privacy Policy, which can be viewed at https://www.cocorepublic.co.nz/privacy-policy. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.